Last updated: October 15, 2026
ONVIAT, located in Puerto Vallarta, Jalisco, Mexico, is responsible for the personal data you give us. You can write to [email protected] about anything related to this notice.
When you request a website from onviat.com, we ask for your business name and your WhatsApp or email, ask you a few one-tap questions about your business and, if you want, keep what you tell us in writing. To show you your business, we search Google Maps for the name you type; of what we find, we only keep the listing you choose. If you later send us material for your website (text, photos, logos, hours, prices), we use that material only to build it. If you hire us and accept the contract on your private page, we keep the date, your IP address and the browser from which you accepted, as a record of the signature.
If you write in the chat on onviat.com, an AI receptionist answers you. What you write is processed by our AI provider to answer you, and we keep the conversation to help you. To limit use of the chat, we keep, for one day, a fingerprint of your connection that changes every day; we do not store your IP address. If a member of the team needs to answer you, we ask for your WhatsApp or your email, only if you want. In your browser we keep a conversation number so that, if you come back, you can find it.
We do not collect sensitive personal data. This site does not use tracking or advertising cookies. We measure how many people visit it and how it works on the device they open it with: the type of phone or computer, the country, how long it takes to load and whether anything fails. We use this only to keep the site fast and working well, and it does not identify anyone: we do not store your IP address or any data that distinguishes you. Cloudflare, which hosts the site, also counts visits with its own measurement, without cookies.
We use your data to answer your request, prepare and send you the proposal, follow up on the conversation and, if you hire the service, provide it, charge for it and invoice it. These purposes are necessary for our relationship with you.
Secondarily, we may send you information about our services. If you do not want to receive it, write to [email protected] and we will stop; this does not affect how we handle your request.
We do not sell or transfer your data. It is processed on our behalf by the providers that run this service: the site hosting (Cloudflare), the company email (Zoho), the messaging service through which we receive requests, the AI provider for the chat (Anthropic) and Google, to find your business on Google Maps. We only share it with an authority when the law requires it.
You may access, correct or delete your data, or object to its use (ARCO rights under Mexican law), as well as withdraw the consent you gave us or limit how your data is used. To do so, write to [email protected] with your name, the business you contacted us about and the right you want to exercise. We reply within 20 business days.
If we change this notice, we publish the new version at this same address with its update date.
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